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June 29th, 2004
WYDEN HEARS JOB SUCCESS, CHALLENGES IN REDMOND

Bend.com

Sen. Ron Wyden heard several Central Oregon job success stories at a roundtable discussion Monday, but no one at the table sugar-coated the challenging issues faced both by those looking for good, living-wage jobs and employers who often struggle to find qualified, trained (or trainable) workers.

The Oregon Democrat paid a visit to the Manufacturing & Applied Technology Center, located at Central Oregon Community College’s Redmond Campus, for a tour and to hear more about how WorkSource Redmond, a "one-stop career center," was doing at matching those needing workers with those needing work.

"We’ve tried to make a high priority of workforce training," Wyden said. "Dollar for dollar, I think it’s the best investment we can make in our economic future."

"This is not your grandfather’s economy," the senator added, "where someone went to work at 18 and continued there until 65, when they’d get a gold watch. Now, you’re likely to change jobs two or three times in a lifetime." And for that, Wyden said, retraining programs will be crucial, throughout one’s life.

"People come out of these programs, and their income goes up," the senator said – a key for the many Americans who find themselves unable to make ends meet Prineville resident Judy Gervais told Wyden how she had worked at a mill (Clear Pine) for 19 ½ years, and "suddenly, one day, they said, ‘Here’s your last paycheck,’ and that’s it."

But with the help of the local career coaches through the region’s Workforce Investment Board, Gervais has gotten her massage therapist license, and is one term away from earning her degree, after three years of schooling. She works for a Prineville chiropractor and has her own office in Redmond as well.

"Where do you see yourself, looking down the road in, say, five years?" Wyden asked after the two joked a bit about how busy she’s already gotten in her new profession.

"Then you’ll really have trouble getting an appointment," Gervais said, to general laughter. "I got an ad in the Yellow Pages last year. I’m afraid to get too busy before I’ve finished school."

Wyden warns of ‘demographic tsunami’

It’s the kind of story Wyden said he hears a lot, about people shifting careers: "You’ve got to be nimble, and you’ve got to move quickly."

Gervais explained "I didn’t want to go back into a mill. ... I wanted my own opportunities."

"Good for you," Wyden replied, pressing on to learn that she has no health insurance – or as he put it, she had to "go bare," in terms of insurance. He asked his staff to see if Gervais might qualify for the Oregon Health Plan.

That prompted Wyden to note the "demographic tsunami" due in about 2010: "We’re going to have millions of baby boomers retiring," he said. "All the problems we have today are going to multiply three or four times."

Lee Bouck, general manager of Jeld-Wen’s Bend millwork plant, told of the difficulty had was having in finding people for jobs that start at an average $13 an hour, seeking employees with "a work ethic and who play by the rules."

Bouck told of how the Business Resource Network came to visit, in the form of Jennifer Houston, business development manager with Economic Development for Central Oregon. That saved him a lot of time, and led to help with Oregon Employment Department pre-screening, hooking up with those looking for work through the Central Oregon Intergovernmental Council, even turning to high schools for those not planning college after their graduation.

Wyden called the custom-tailored workforce efforts a big improvement over cookie-cutter training programs of decades past, when the newly trained folks would learn "employers did not need those skills, and you kind of scratch your head and say, ‘What do we do now?’"

COCC Vice President Matt McCoy said the coordinated job-assist effort really got up to speed when Lancair, the plane manufacturer, ramped up their Bend factory and needed to find qualified applicants.

Senator hears personal stories

One of Wyden’s themes, as usual, was to ask what the federal government could assist with, or do better, to make such programs succeed. McCoy suggested that one problem is the number of programs in which funds that are aimed at local programs "make a stop in Salem" first, being funneled through state agencies. He urged that the money be directed locally whenever possible.

Brian Grall, general manager of Fuqua Homes in Bend, his firm "struggled last year to find employees," before turning to the Business Resource Network for help.

"We not only get more applications, we get a higher quality of applications," Grall said. "It’s fantastic to have that kind of resources in this area."

Lester Sancho, who came to America from the Philippines, said he’s seen the problems from both sides, as employer and employee. A front desk supervisor at Comfort Suites in Redmond, Sancho said there were 3,000 applicants for some recent positions, "but most of the people were not qualified, or do not have enough skills."

As for his own career, Sanco said, "COIC helped me a lot. I worked in a mill for a year, didn’t like the job." But moving on was a struggle, he said, as he went back to school and learned accounting, moving up from night auditor at the Comfort Suites.

Sisters resident Diane Yates said she and her husband were among dozens of workers who lost their jobs when Weitech, an electronic pest-control device maker, left the area.

"I just got a job at the Ponderosa Lodge in Sisters, as night auditor, making $7.50 an hour," said Yates, who has a 17-year-old son, and has gone back to school. "I still have a ways to go," she said. "It’s pretty tough, but I still want to go to school."

COIC has helped to make that happen, providing help with gas costs, even car repairs. "I’d have had to drop out," she said.

Bob Barber, who is leaving the presidency of COCC, pointed out there weren’t any 20- to 30-year-olds in the room, and mentioned the so-called "quarter-life crisis" of younger people who are not going to school, seen in dropping enrollments at community colleges throughout the state.

"Studies show we’re creating a generation who feels we have no hope – Social Security is going broke, private pensions are going under," Barber said. "Congress needs to step forward and say, how can we rebuild hope? This is the generation that is going to pay for Social Security" and the other needs of society."

But echoing what others told him, Wyden said, "if you open up the want ads, there’s plenty of reason to be hopeful." And the senator suggested his staff work with local agencies to find new means and avenues of advertising and so forth to reach the young adults, about what opportunities exists.

As the meeting broke up, Yates said that indeed, there are help-wanted ads, but "you see a lot of service-related jobs" that don’t pay very well.

Dennis Simenson, program director for the Redmond training center, talked with the senator on a brief tour about the modular, self-paced nature of the program: "You stop in on your time schedule," he said, standing by a Saturn robotic assembly device.

Looking at the metal product of a "doughnut-hole device," Wyden asked, "How many doughnut holes do you have to make to pass?"

"Our philosophy is: You do it until you do it right," Simenson said, later telling the senator, "What we need in Central Oregon is some good manufacturing (jobs)."

Later Monday, in another economic development nod, Wyden was heading east to help Crook and Deschutes County officials cut the ribbon and officially open the Millican/West Butte Road, a new shortcut from Highway 20 east of Bend, north to Prineville and that city’s industrial park.

Wyden said Crook County Judge Scott Cooper approached him two years ago about the need to develop the route and its key economic importance. The senator called it "one of the most important nuts and bolts economic issues" he’d dealt with for Central Oregon, along with colleague Gordon Smith and Rep. Greg Walden.

Published by Bend.com 6/29/04

 
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